error importing Acrobat files

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i've created 2 different acrobat files, 1 word , 1 powerpoint, using acrobat 9. when try import either of these files robohelp 7 project error:

robohelp html not open filepath/filename because not supported file type or because file has been corrupted.

i can import other acrobat files think created older version of acrobat, haven't tried enough samples know sure acro 9 vs older acro problem.

as workaround, can import source word file directly, works fine. can't find way pp in robohelp. when try save pp word or html, converts terribly--i have office 2007. don't need solve microsoft problems though, if can shed light on why rh 7 won't take acrobat files, please help!

thanks,

maureen

i have similar problem pdf file created frame maker. using technical communications suite, 'enhanced' version of frame maker, acrobat pro extended.

when try import pdf file, same message: not supported file type, or corrupted file.

yes, know can import frame maker files robo help, robo unable handle complex formatting (cell table, bullet item, 1 work in bold) without spontaneously changing font , font size.

this file opens , displays fine acrobat 8.1 , acrobat 9 pro extended

sigh.

i down editing robo files hand, , praying don't (like trying split topics smaller pages) wipe out changes (yes, there 'do not update' setting -- doesn't work, either :(


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